Returns, Cancellations, and Refunds

Last updated: 07/13/2026

Homefront Arms wants every customer to receive the correct product in the condition expected. Because firearms and ammunition are regulated products, some purchases are subject to stricter return requirements than ordinary retail merchandise.

Please inspect all merchandise before accepting delivery or completing a firearm transfer.

Firearm Sales

Before the Firearm Is Transferred

Firearms shipped to another Federal Firearms Licensee must be inspected by the customer at the receiving dealer before completing the transfer paperwork and taking possession.

If the firearm is damaged, materially different from the item ordered, or otherwise unacceptable, do not complete the transfer. Ask the receiving dealer to retain the firearm and contact Homefront Arms immediately.

Eligible firearms refused before transfer may be returned with prior authorization. Unless the return resulted from an error by Homefront Arms LLC or damaged during shipment, the customer is responsible for:

• Return shipping
• Any shipping or transfer fees already incurred
• A 15% restocking fee

No firearm may be returned without prior approval from Homefront Arms.

After the Firearm Is Transferred

All firearm sales are final once the firearm has been transferred to the customer.

Once the customer completes the transfer and takes possession, defects, repair requests, and warranty concerns must generally be handled through the firearm manufacturer. Homefront Arms will make reasonable efforts to help the customer contact the manufacturer and begin a warranty claim.

Used Firearms

Used firearms are sold in their documented condition and should be inspected carefully before transfer.

All used-firearm sales are final once transferred.

Normal cosmetic wear, finish variation, prior use, and conditions disclosed in the product description are not considered defects.

Background-Check Delays or Denials

Placing an order does not guarantee that a firearm can legally be transferred.

If a transfer cannot be completed because of a background-check denial, failure to provide legally required identification or documentation, prohibited-person status, refusal by the receiving FFL, or another issue attributable to the purchaser, the order may be canceled and refunded minus:

• A 15% cancellation or restocking fee
• Original shipping charges
• Return shipping
• Transfer or administrative expenses incurred by Homefront Arms

If a background check is delayed, the transfer will be handled according to applicable federal and state law and the policies of the transferring dealer.

Ammunition and Reloading Components

For safety, storage, and chain-of-custody reasons, the following items are final sale and non-returnable:

• Ammunition
• Primers
• Powder
• Projectiles and bullets
• Reloading components
• Opened ammunition-related products

If Homefront Arms shipped the wrong item or an item arrived damaged, contact us within three calendar days of delivery and retain all packaging.

Do not ship ammunition or hazardous materials back without written return instructions.

Magazines and Restricted Products

Customers are responsible for confirming that a product is lawful to purchase, possess, and receive in their location.

Orders canceled because a product is prohibited at the shipping or transfer destination may be subject to:

• A 15% cancellation or restocking fee
• Nonrefundable shipping costs
• Return shipping and related expenses

Magazines and other restricted products may only be returned when unopened, unused, and otherwise eligible under this policy.

Optics, Accessories, and Parts

Uninstalled and unused optics, accessories, parts, magazines, cases, and similar merchandise may be returned within 30 calendar days of delivery, subject to prior authorization.

Returned merchandise must be:

• New and unused
• Uninstalled
• In its original packaging
• Complete with manuals, accessories, labels, and included components
• Free of marks, scratches, mounting damage, or alteration

Eligible returns are subject to a 15% restocking fee, unless the return resulted from an error by Homefront Arms.

The customer is responsible for return shipping. Original shipping charges are nonrefundable.

Items showing evidence of installation, firing, modification, improper handling, missing packaging, or missing components will not be accepted.

Electronic Optics and Devices

Optics, electronic sights, lights, lasers, rangefinders, and similar products must be inspected and tested before installation when possible.

After installation or use, manufacturer warranty coverage applies. Homefront Arms will reasonably assist customers with locating the appropriate manufacturer support process.

Special Orders and Custom Products

The following are final sale unless Homefront Arms made an error:

• Special-order items
• Custom-built firearms
• Custom-configured products
• Cerakote work
• Gunsmithing labor
• Personalized or modified items
• Products ordered specifically for an individual customer
• Clearance and closeout merchandise marked “Final Sale”

Deposits for custom work, special orders, and custom builds become nonrefundable once parts have been ordered or work has begun.

Order Cancellations

Cancellation requests must be submitted as soon as possible.

Before Processing or Shipment

An order canceled before it has entered fulfillment may be refunded without a fee, except for:

• Nonrefundable payment-processing costs
• Special-order deposits
• Work already performed
• Products already ordered specifically for the customer

After Processing or Shipment

Orders that have entered fulfillment, been transferred to a distributor, or shipped may be subject to:

• A 15% cancellation or restocking fee
• Original shipping charges
• Return shipping
• Other costs already incurred

A cancellation request is not complete until Homefront Arms confirms it in writing.

Incorrect, Damaged, or Missing Items

Contact Homefront Arms within three calendar days of delivery if:

• The wrong product was shipped
• An item arrived damaged
• The shipment is missing an item
• The package appears to have been tampered with

Keep the shipping box, packing materials, labels, and product packaging. Photographs may be required to document the issue.

When Homefront Arms confirms that it shipped the wrong item or that an eligible product was damaged during shipment, Homefront Arms will arrange an appropriate replacement, return, or refund without charging a restocking fee.

Receiving-Dealer Fees

Fees charged by a receiving FFL are separate from the Homefront Arms purchase.

Homefront Arms does not refund:

• Transfer fees
• Background-check fees
• Storage fees
• Dealer administrative fees
• Other charges imposed by a third-party FFL

Customers should confirm the receiving dealer’s fees and policies before ordering.

Return Authorization

All returns require written authorization.

To request a return, contact:

Homefront Arms
Email: [EMAIL ADDRESS]
Order number: [ORDER NUMBER]

Unauthorized returns may be refused or returned to the sender at senders expense.

Approval of a return request does not guarantee a refund. Returned merchandise will be inspected before a refund or exchange is issued.

Refund Processing

Approved refunds are issued to the original payment method.

Please allow 5–10 business days after an approved return is received and inspected for Homefront Arms to process the refund. Financial institutions may require additional time before the credit appears.

Refunds do not include original shipping, return shipping, transfer fees, or other nonrefundable expenses unless the return resulted from an error by Homefront Arms.

Shipping Delays and Unavailable Products

If Homefront Arms cannot ship an online order within the promised timeframe, we may request the customer’s consent to a revised shipment date or cancel and refund the unshipped merchandise as required by applicable law.

Inventory information may occasionally change before an order is fulfilled. If an item becomes unavailable, Homefront Arms may offer a replacement, backorder option, revised delivery estimate, or refund.

Abuse and Fraud Prevention

Homefront Arms reserves the right to refuse a return when there is evidence of:

• Fraud
• Product substitution
• Abuse of the return process
• Unauthorized modification
• Installation or use
• Missing serial-number labels
• Missing or altered packaging
• Damage caused after delivery

Policy Changes

Homefront Arms may update this policy at any time. The policy in effect on the original order date will generally govern that purchase.